Refund Policy

At HVAC SEO, we want you to be completely satisfied with your purchase. This Refund Policy outlines our approach to refunds for digital products and services.

Digital Products

Due to the nature of digital products, all sales of downloadable content (including PDFs, guides, and templates) are final once the product has been delivered or accessed.

However, we offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, please contact us within 30 days of your purchase date, and we will work with you to resolve any issues.

Eligibility for Refund

You may be eligible for a refund if:

• You were unable to download or access the product due to a technical issue on our end
• The product was significantly different from what was described
• You request a refund within 30 days of purchase and have not substantially used the product

How to Request a Refund

To request a refund, please email us at info@hvacseo.io with:

• Your order confirmation or receipt
• The email address used for the purchase
• A brief explanation of why you are requesting a refund

We aim to respond to all refund requests within 3 business days.

Refund Processing

If your refund is approved:

• Refunds will be processed to the original payment method
• Please allow 5-10 business days for the refund to appear on your statement
• You will receive email confirmation once the refund has been processed

Consulting and Services

For consulting services and ongoing SEO work:

• Refunds are not available for work that has already been completed
• Cancellation terms are outlined in your individual service agreement
• Please contact us to discuss any concerns about ongoing services

Chargebacks

We encourage you to contact us before initiating a chargeback with your bank. Chargebacks are costly for small businesses, and we are always willing to work with you to find a fair solution.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: info@hvacseo.io